Frequently Asked Questions
Everything you need to know about bringing Studio Celine W into your home.
What is the standard shipping timeframe for furniture and decor?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer international shipping?
Currently, Studio Celine W ships to the continental United States and Canada. We are working on expanding our logistics to support more international destinations soon.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return.
Are your products sustainably sourced?
Yes, we prioritize artisans and manufacturers who use sustainable materials such as FSC-certified wood and recycled textiles to ensure high-quality, eco-conscious home solutions.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to our carrier's tracking portal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm and Klarna.